Checkout/ Acceptance Statement

By placing your order, you acknowledge that all items are custom-made to order and agree to our Returns & Refunds Policy and Terms & Conditions.

Size Disclaimer 

We recommend reviewing the size guide carefully, as each piece is custom-produced and cannot be exchanged for sizing preferences.

Processing Time Notice

Each piece is crafted to order. Please allow 2–5 business days for production before your order is dispatched.

Delivery Expectations

Delivery time-frames are estimates and may vary due to carrier delays, peak periods, or customs processing.

Returns Reminder

Due to the custom nature of our products, we do not accept returns for change of mind or incorrect sizing. This does not affect your rights under NZ or Australian consumer law.

Address Accuracy Disclaimer

Please ensure your shipping address is complete and accurate. We are unable to replace or refund orders shipped to an incorrect address provided at checkout.

Damage / Fault Coverage

In the unlikely event of a manufacturing fault or shipping damage, we offer a complimentary replacement or refund in line with our Returns Policy. Please do not send the product.