Disclaimers

At RAYAALI, every item is crafted to order, printed specifically for you once your purchase is confirmed. These disclaimers ensure clarity and transparency while maintaining our luxury brand standards.

1. Made-to-Order Products

All products on this website are custom-printed on demand. Each piece is created after your order is placed, allowing us to reduce waste and maintain quality.

As a result:

We are unable to accept returns or exchanges for change of mind or incorrect size selection.
Please review product descriptions, size guides, and mockups carefully before placing your order.

2. Size & Fit

Sizes may vary slightly due to manufacturing processes.
We encourage you to consult the size guide before ordering to ensure the best fit.

3. Colour & Print Variations

While we aim to represent products accurately:

Colours may appear slightly different due to screen settings and printing variations.
Minor differences in print placement or sizing are a natural part of made-to-order production and do not constitute defects.

4. Production & Shipping Times

Typical processing time: 2–5 business days.
Estimated delivery times:
- Australia: 7–14 business days after dispatch
- New Zealand: 7–14 business days after dispatch

Shipping times are estimates and may vary due to carrier delays, customs, or peak periods.

5. Faulty or Damaged Items

In the unlikely event of a manufacturing defect, printing error, or shipping damage:

Contact us within 14 days of the estimated delivery date with clear photographs.
Once verified, we will provide a complimentary replacement or a full refund.
No return of the item is required.

This does not affect your statutory consumer rights under New Zealand’s Consumer Guarantees Act or Australia’s Consumer Law.

6. Intellectual Property

All content on this website, including designs, images, text, and logos, is the property of RAYAALI.
This content may not be copied, reproduced, or used without written permission.

7. Checkout & Product References

By completing a purchase on this website, you acknowledge that:

Your items are custom-made and will be fulfilled by our print-on-demand partners.
You have read and understood these disclaimers and our existing Terms & Conditions.